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Zoom Support

Access Zoom

It says "From a Chromebook" but this login method works on all regular laptops too.
​Link to Clever : clever.com/in/bcpss
Link to more Zoom support : sites.google.com/bcps.k12.md.us/cityschoolsonline/zoom/zoom-for-students-families​​

Troubleshooting

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If you receive the "Compatibility problem" error after logging into Zoom, please refer to the video + steps below :
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  1. On your computer, click the Start menu .
  2. Click Settings .
  3. Open your default apps:
    • Original version: Click System  Default apps.
    • Creators Update: Click Apps  Default apps.
  4. At the bottom, under "Web browser," click your current browser (typically Microsoft Edge).
  5. In the "Choose an app" window, click Google Chrome.
To easily open Chrome later, add a shortcut to your taskbar:
  1. On your computer, open Chrome.
  2. In the Windows taskbar at the bottom, right-click on Chrome.
  3. Click Pin to taskbar.


This guide applies to Zoom for laptops as well :

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  • Home
  • ACCESS
    • MIDDLE SCHOOL >
      • GRADE 6
      • GRADE 7
      • GRADE 8
    • UPPER SCHOOL >
      • US LEADERSHIP
      • US ELA/ SPAN.
      • US MATH
      • US SCIENCE
      • US HISTORY
      • US ELECTIVES
    • FLEX WEDNESDAY
  • Staff Directory
  • HOUSE HUB
  • RESOURCES
  • FAMILY HUB
  • PRINCIPALS' CORNER
  • COLLEGE CORNER
  • TESTING HUB
  • TECH SUPPORT
    • Zoom Support
    • Login Support
    • Device care
    • Teacher + Staff
  • STAFF ONLY
    • Health & Safety
    • Logistics
    • Hybrid Instruction